You can set a maximum of one VAT rate per ticket. Want to apply multiple VAT rates within one sale? Then you can use a combi ticket for this.
With a combi ticket, you combine multiple underlying tickets into one visible ticket. Each underlying ticket can have its own price and VAT rate.
Example: festival ticket of € 100
You are organizing a festival and a ticket costs € 100. Of that, € 20 is for catering (9% VAT) and € 80 for access to the festival (21% VAT). You set it up like this:
- Entry — € 80, VAT rate 21%
- Catering — € 20, VAT rate 9%
- Festival access including food — a combi ticket of these two tickets together, € 100
Visitors buy one ticket for € 100. At the time of payment, the combi ticket is converted into the underlying tickets. 21% VAT is calculated on € 80 and 9% VAT on € 20, neatly itemized on the invoice.
You can make the underlying tickets of a combi ticket invisible, so visitors can only select the combi ticket.
How to set it up
- Go to the event for which you want to set this up and click on the Tickets tab.
- Add the individual tickets with their own price and VAT rate. If you don't want to sell them separately, set Status to Invisible.
- Click on Add Ticket and choose Combi Ticket.
- Select the underlying tickets in the combi ticket and set the quantity per line.
- Give the combi ticket a name, possibly a description, and click Save.
Visitors now see one combi ticket, while Holibiza takes into account the different VAT rates of the underlying tickets during processing.
Good to know
- The combi ticket itself has no VAT rate. The VAT comes entirely from the underlying tickets, so you set it per ticket there.
- The price is normally the sum of the underlying tickets. In Price Package, you see that calculated sum. With the pencil icon, you can set your own package price, for example, if you offer a discount on the combination. That price is then proportionally distributed over the underlying tickets, so the VAT distribution remains correct.
- Invisible tickets can be combined. This way, you only sell the combi ticket, while the underlying tickets take care of the VAT splitting. Optionally, you can sell the ticket separately with the 'secret link' of an invisible ticket.
- The visitor receives the underlying tickets after purchase. In the example above, the visitor thus receives an entry ticket and a catering ticket instead of the combi ticket.
- Availability follows the underlying tickets. If one of the underlying tickets is sold out, the combi ticket is no longer available for sale.
